Amazon Ring: Phantom smart doorbell chimes alarm owners

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Amazon Ring: Phantom smart doorbell chimes alarm owners

picture copyrightAmazon

picture captionThe Ring doorbells use each cameras and movement sensors to detect when somebody approaches

House owners of Amazon’s Ring good doorbells have been reporting “phantom” guests, with the bell chiming however no-one being at their door.

Amazon has blamed the problem on “infrastructure delays” – making actual doorbell presses arrive later.

It mentioned its “processing infrastructure was operating behind”, which triggered delays in individuals receiving the notifications.

The problem was now resolved, it mentioned, apologising for any inconvenience.

Amazon didn’t say how many individuals had been affected or what triggered the delay, however customers throughout the UK, Europe and US reported the random rings all through the day on 30 September.

Some took to Twitter to explain how they had been getting a succession of rings, with others saying their gadgets had been going off each 10 minutes.

Others mentioned that the phantom rings had been unnerving, with kids scared when the doorbell sounded and no-one was was there.

“Very unnerving for my aged mom who lives alone,”

said one Twitter user.

In March, the BBC revealed that Amazon retains information of each movement detected by its Ring doorbell, one thing privateness consultants mentioned provides its enormous insights into prospects’ lives.

Ring, which makes residence cameras in addition to doorbells, has had safety points up to now.

In December 2019, a video shared on social media confirmed a hacker talking to a young girl in her bedroom via the family’s Ring camera.

The hacker greeted the lady saying: “It is Santa. It is your greatest pal.”

Earlier this week, Amazon revealed a flying camera that launches if sensors detect a possible break-in.

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